Our Tile Cleaning Process Was the Answer to Restore This Shower in Hampstead, NC

March 16, 2024

Homeowners often struggle to maintain clean and beautiful showers due to heavy wear and tear from frequent use. In certain instances, standard methods may not be enough to address damage caused by harsh cleaning products or improper maintenance, which may require professional help. Recently, a client in Hampstead, NC, reached out to us for assistance with a similar issue.


She cleaned her shower and bathroom regularly, but despite her efforts, the surfaces remained dirty and unappealing. After trying other DIY methods that didn't provide an effective solution, she sought professional assistance. She went online and searched for tile cleaning services in Hampstead, North Carolina, and found a link to our website at the top of Google's results.

On our user-friendly site, she was happy to find all the information she needed. After reading a few of our blog posts and browsing our picture gallery, she was convinced her we could provide the service she was looking for. She immediately requested a free evaluation at her convenience by filling out our online scheduler.

Our equipment and vehicles are meticulously maintained and identified, ensuring our customers can easily recognize us when we arrive. Equipped with the knowledge and expertise to meet any challenge, we began the in-home consultation, and quickly assessed the issues in the shower. The surface was in poor condition, with grimy, moldy tiles, and grout that wasn't properly sealed. We explained that grout is porous and becomes susceptible to staining, discoloration, and decay when it's not protected with a sealant.

As we finished the inspection, we proposed the optimal solution to restore the surface. We recommend our tile and grout cleaning and sealing service featuring our professional equipment and our proprietary products, which are the safest and most advanced on the market. We assured her we would address all the issues, shield the grout to prevent future damage, and give the surface a makeover.

We provided a no-obligation quote and a detailed outline of the work we would do. She was pleased with the reasonable quote and solution we offered, so she scheduled the job on a future day and time that was convenient for her.

From the moment we set the free quote up until the finished product, we care for our client's home as if it were our own. We returned on the appointed date, prepared to restore the shower, and after ensuring the area was protected during our work, we set up our equipment and proceeded with our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we deep-cleaned the area using a high-speed scrubber and our exclusive cleaner. Unlike store-bought products, our cleaner uses high-quality ingredients that won't leave a residue or damage the surface.

Next, we used a steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout, giving the surface a beautiful, consistent appearance.

For the final step, we sealed the grout lines with our flagship sealant, ColorSeal. This is a high-quality product that protects against dirt, water, stains, and other damage. It effectively reduces wear and tear, so our clients can easily maintain their surfaces.

ColorSeal is a revolutionary sealant that gives grout a uniform color and a completely renewed appearance, improving the surface tenfold. In addition, it offers a large variety of colors, which almost always ensures our clients can find a color to match their tiles or choose to change it to give a new look to their surfaces.

When we finished the restoration, we cleaned up and met with our client to show her the results. The owner was thrilled to see the revamped appearance of the surface and said the shower looked even better than she had expected.

She thanked us for our exceptional work and promised to recommend our services to family and friends experiencing similar hard surface-related issues. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

As always, we took some time to give our client a few recommendations and helpful tips for better maintenance. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We advise against using soap-based products or substances with acidic properties because they contain harsh chemicals that can be harmful to the surface. They also leave a residue that often seeps into the grout, leading to discoloration, staining, and other damage.

Mold and mildew are a threat, so we emphasized the importance of taking measures to help prevent their growth. These fungi live in darkness and thrive in damp environments, so we recommend keeping the area well-lit, providing a source of fresh air, and after using the shower, drying the surfaces with a squeegee, towel, or terry cloth.

Are you struggling with the maintenance of your shower? Don't worry, Sir Grout Crystal Coast has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (910) 708-0040 or by using our online scheduling option to schedule a free quote.