Our Team Provided an Excellent Grout Cleaning Service to Restore a Shower in Southport, NC

May 31, 2024

Homeowners often find it challenging to keep their showers clean and beautiful because they are one of the most frequently used areas in the home. Regular cleaning methods may not be effective in dealing with the damage caused by harsh cleaning products or daily wear and tear, which may require professional assistance for restoration. A client in Southport, NC, recently contacted us because she was experiencing a similar issue.


The homeowner was unhappy with the condition of her shower as it had deteriorated over the years. Despite her cleaning attempts, the surface remained dirty and unappealing. She considered her options and sought professional assistance after trying other DIY methods that failed to provide satisfactory results. Thankfully, an online search for grout cleaning services in Southport, North Carolina, led her to our website.

She had a great time exploring our user-friendly website, where she found informative blog posts and a picture gallery showcasing before and after images of our work. The outstanding results of our previous jobs gave her confidence that we could provide a reliable solution to restore her shower. Hoping to resolve her issue quickly, she requested a free evaluation at her convenience by completing our online scheduler.

At Sir Grout, we maintain a professional image that reflects our commitment to delivering top-notch service. Our team takes pride in their appearance and arrives on time, fully equipped with the knowledge and expertise to address any hard surface issues. We wear sharp uniforms and drive well-marked vehicles to ensure our clients can easily identify us upon arrival.

During the in-home consultation, we observed a few issues. The tiles were dirty, the caulking was damaged, and the grout was deteriorated and unsealed. We explained that grout is porous and can absorb dirt, water, and grime, leading to staining, discoloration, and decay over time. Therefore, it is essential to apply a special sealant to prevent further damage.

After the assessment, we suggested our grout cleaning and sealing service to fix the problems and restore the surface. Our professional process involves using high-end equipment and exclusive products that deliver excellent results. We reassured the customer that we would repair all the damage and give a fresh look to her shower.

We then offered a comprehensive description of all the steps required for the restoration process and a no-obligation quote. The owner was happy with our reasonable quote and suggested solution, so she promptly scheduled a convenient date and time for us to return and complete the job.

We are committed to fulfilling our promises and ensuring a safe environment for all our customers. From the initial free quote to the completion of the project, we took great care to protect all areas during our work. We returned as scheduled with everything we needed to restore the shower. Once our equipment was set up, we proceeded with the multi-step process, keeping the client informed and addressing her questions about the job.

First, we deep-cleaned the area with a high-speed scrubber and our exclusive cleaner. This remarkable product, crafted with top-quality ingredients, thoroughly cleans the surface without leaving any residue or causing any damage to the tiles or grout.

Next, we used a steam cleaner to remove embedded dirt and eliminate mold spores. After restoring the surface to a pristine condition, we repaired the damaged grout, resulting in a revitalized appearance.

We replaced the damaged caulking with epoxy, a resilient solution that withstands day-to-day wear. It's perfect for showers because it's waterproof and resistant to stains, mold, and mildew.

To finish the job, we sealed the grout lines with our flagship sealant, ColorSeal. Our top-tier product protects against dirt, water, stains, and other damage. It is ideal for high-traffic areas because it reduces wear and tear and makes maintenance easier for our clients.

ColorSeal is an innovative sealant that can provide grout with a consistent color and a refreshed appearance, greatly improving the overall look of the surface. We offer a wide range of colors, so our clients can find the perfect match for their tiles or choose a new one to update the style of their surfaces.

After completing all the steps, we cleaned up and met with our client to show her the results. The surface's renewed appearance pleased the owner, and she was thrilled to see her shower looking beautiful and clean.

She thanked us for our excellent performance and mentioned she would leave a five-star review on Google to help spread the word about our outstanding products and services.

It is a priority for us to give our clients recommendations and helpful tips for better maintenance. Before leaving, we suggested keeping a weekly cleaning routine using only pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We assured her our non-toxic product delivers exceptional results without harming anyone in her household, including pets.

On the other hand, using soap-based products or substances with acidic properties can damage the surface because they contain strong chemicals. Moreover, those products leave a residue that can seep into the grout, causing discoloration, staining, and other issues.

We emphasized the importance of taking measures to help prevent mold and mildew growth. These dangerous fungi tend to grow in dark and damp environments, so we recommended keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Is your shower grimy and unappealing? Don't worry, Sir Grout Crystal Coast has the expertise to restore your home's hard surfaces to like-new condition, making future maintenance effortless. Contact us today by calling (910) 708-0040 or by using our online scheduling option to schedule a free quote.