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Outstanding customer service! Highly recommend.

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If I could give a 6th star, I would! Joe and his team were incredible from start to finish. They were able to get the job done exactly on time as they predicted and did an excellent job. They were even able to accommodate an extra area I decided to include within the original time. Their quote was the price, nothing extra. Further, they followed up later to ensure we were satisfied with the job. Could not recommend them more!

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Franchise owner Joe Freeman responded to our first call with an appointment within two days. The ensuite shower was in desperate need of recaulking and new grout. He came out to explain the process and take measurements. Because of its size, the job would require two work days, which could begin the following week.

Their technician, Jeremy, was a pleasure to work with, explaining each step carefully and thoroughly. The shower now looks better than new; we couldn't be happier with Sir Grout's results.

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Sir Grout did a great job on our two bathrooms; each had yellowing and/or crumbling grout and loose tiles. The result of their work was like having two brand-new bathrooms with clean, restored grout and tile surfaces, as well as solid repairs to two loose tiles. Highly recommended.

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I was contacted within 48 hours of my original call, and an appointment was made. Joseph came out, listened, and explained in detail how they would proceed. Derek came within a week. He was extremely courteous and professional. The work done made the shower stall look brand new. I was most impressed when he took off his shoes to go upstairs. Most service personnel rarely do this, if at all. I will definitely recommend Sir Grout.

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