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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Terry Picture
- Terry
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Jaime Picture
- Jaime
Rating 5 Stars

Written Testimonials Pencil

Dan R - Leland, NCAugust 12, 2025

Franchise owner Joe Freeman responded to our first call with an appointment within two days. The ensuite shower was in desperate need of recaulking and new grout. He came out to explain the process and take measurements. Because of its size, the job would require two work days, which could begin the following week.

Their technician, Jeremy, was a pleasure to work with, explaining each step carefully and thoroughly. The shower now looks better than new; we couldn't be happier with Sir Grout's results.

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Jeffrey H - Wilmington, NCAugust 12, 2025

Sir Grout did a great job on our two bathrooms; each had yellowing and/or crumbling grout and loose tiles. The result of their work was like having two brand-new bathrooms with clean, restored grout and tile surfaces, as well as solid repairs to two loose tiles. Highly recommended.

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Posey W - Wilmington, NCAugust 10, 2025

I was contacted within 48 hours of my original call, and an appointment was made. Joseph came out, listened, and explained in detail how they would proceed. Derek came within a week. He was extremely courteous and professional. The work done made the shower stall look brand new. I was most impressed when he took off his shoes to go upstairs. Most service personnel rarely do this, if at all. I will definitely recommend Sir Grout.

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Yona B - Wilmington, NCAugust 09, 2025

We are very satisfied with the quality of the work that Joe of Sir Grout performed on our 3 marble bathroom counters. The counters look like new.

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Cathy C - Leland, NCJuly 16, 2025

Grout in the master bathroom and seal the granite in the kitchen. The team from Sir Grout did wonderful work. Brandon and Derek were excellent. They completed both jobs efficiently and left no mess. We had a chip in the counter, and the repair was masterfully completed. I would highly recommend their services.

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Denise S - Morehead City, NCJuly 16, 2025

Jeremy and Derek did a great job cleaning and resealing the grout in our kitchen and den. They also replaced the old grout around one of our tubs, which looks so much better. They were on time, very polite, and courteous. I would definitely recommend Sir Grout!

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Etta and Jim - Southport, NCJuly 15, 2025

Brandon restored our tile and grout, was prompt, courteous, and explained the maintenance necessary after he restored the shower to mint condition. Job well done.

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Colleen B - Bolivia, NCJuly 15, 2025

Super impressed with both Joe and Jeremy. Joe explained everything he saw in our shower and what they would do to make it like new. Jeremy was respectful, knowledgeable, and did an amazing job. My husband just said that the shower and floor look better than when it was new.

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Marilyn S - Wilmington, NCJuly 15, 2025

Brandon with Sir Grout did the restoration of our shower in the main bedroom and did a great job. The initial quote was simple and easily understood as to the recommended work. The owner was very thorough and professional, and the work was done on schedule and in a timely manner.

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Rob L - Wilmington, NCJuly 01, 2025

Sir Grout is a Life Saver! We live in a 17-year-old condo in downtown Wilmington. The original bathroom floor tiles and tile shower were showing their age. The shower floor tiles were missing grout and the original grout was discolored in the shower and on the floors. One company told us they could not repair the grout, and we would need to reinstall all new tile.

Derek and Jeremy from Sir Grout came in Monday morning and, by midafternoon, the floors were cleaned and grout sealed (with choice of colors), and the shower floor was regrouted and sealed. These guys came in, moved and cleared furniture and, repaired and cleaned up. They left no mess and were respectful of our home and property. We are 100% pleased and satisfied, and we would recommend Sir Grout to anyone without hesitation. Thank you!

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